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Technology Services

Procuring Accessible IT

POLICY:

New York City College of Technology supports the procurement of accessible information technology.

This policy applies to all solicitations, responses and contracts for websites, web applications, software systems, electronic documents, e-learning, multimedia and programmable user interfaces wherever practical. It considers the technology’s user interface, access and content, but does not cover content that a user may encounter after leaving the covered technology (example: links to other web content). The policy applies to all technology interfaces that are intended for use by students, employees and visitors of NYCCT.

PROCEDURE:

In order to facilitate the procurement of accessible information technology, the following steps shall be implemented for all products and services that fall within the scope of this policy as described above:

Step 1: Solicit accessibility information.

Bidders and vendors shall be required to demonstrate that information technology provided to the University of Washington conforms to or addresses each of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.0, Level AA success criteria wherever demonstrating such performance is practicable. Vendors may do so by providing any of the following:

  1. An independent third-party evaluation from an accessibility consultancy
  2. A completed copy of the NYC College of Technology IT Accessibility Checklist
  3. A Volunatary Product Accessibility Template (VPAT). If a VPAT is used, it must use the VPAT 2.0 template, which is based on WCAG 2.0 Level AA. The VPAT 2.0 template is available from the Information Technology Industry Council at https://www.itic.org/policy/accessibility.

Step 2: Validate accessibility information received.

Whenever possible, those wishing to procure technology, should consult with the Office of Computing Information Services or other qualified staff with expertise in IT accessibility, in order to validate the information provided by bidders and vendors, by

  1. Obtaining additional information from the bidder or vendor to develop a complete and thorough understanding of the accessibility of the product or service;
  2. Consulting with independent third parties who have evaluated the product or service for accessibility; or
  3. Conducting an internal evaluation of the accessibility of the product or service.

Step 3: Include accessibility assurances in contracts.

The following contractual languages should be inserted in contracts for the procurement of websites, web applications, software systems, electronic documents, e-learning, multimedia and programmable user interfaces whenever practicable:

Accessibility. Vendor represents that it is committed to promoting and improving accessibility of all its products as specified in the NYC College of Technology IT Accessibility Guidelines and will remain committed throughout the term of this Agreement. If the Products and Services are not in conformance with all applicable federal and state disability laws, policies and regulations as of the Effective Date, Vendor shall negotiate a timeline and plan with Customer to update the Products and Services so as to be in conformance therewith. In the event any issues arise regarding Vendor’s compliance with applicable federal or state disability laws, policies and regulations, Customer may send communications to Vendor as specified in the “Notices” provision of this contract and Vendor will assign a person with accessibility expertise to replay to Customer within x business days.

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